Frequently Asked Questions

Everything you need to know about your Official Celtic Store experience.

How long does shipping take for international orders?

Standard international shipping typically takes 7-14 business days, while express options are available at checkout for delivery within 3-5 business days.

What is your return policy for official merchandise?

We offer a 30-day return policy on all unworn items with original tags attached. Please note that personalized jerseys or memorabilia cannot be returned unless they are faulty.

How can I track my order once it has been placed?

Once your order ships, you will receive a confirmation email containing a tracking number and a link to our carrier's tracking portal.

Are your products officially licensed?

Yes, every item sold on our store is 100% officially licensed merchandise, ensuring the highest quality standards and authentic designs.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

Do you offer bulk discounts for supporters' clubs?

Yes, we provide special pricing for large group orders. Please contact our dedicated support team via the 'Contact Us' page for a custom quote.